Toyota's safety defects have hurt global trust in Japanese products, and the automaker's response to the crisis has "lacked customer focus," Japanese cabinet ministers charged Friday.
Toyota Motor Corp, the world's number one automaker by sales, has recalled more than eight million cars worldwide to fix sticking gas pedals and was set to widen the recall to its Prius hybrid due to faulty braking systems.
With the US government stepping up pressure on the carmaker, Japanese Foreign Minister Katsuya Okada urged Toyota Motor Corp. to quickly deal with the problems. He said the incident may cause damage to the image of Japan Inc.
"Of course, diplomatically, it's not an issue of a single company," Okada told reporters, Kyodo news agency reported. "This is a problem for the whole of the Japanese auto industry, as well as about trust in Japanese products."
Transport Minister Seiji Maehara in a separate press briefing said Toyota had told the government that problems with the Prius braking system were not a major problem because they were related to software.
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